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What Could Your Partner Do To Improve Your Relationship? What Could Your Partner Do To Improve Your Relationship?

If you’ve ever been in a long-term relationship, there’s a good chance you’ll be able to think of a few things your partner could do (or could have done) to improve the relationship. Perhaps they could listen more, for example, or be more attentive? At CogCo, we wanted to see whether our new platform –...

Sep 20 2023 • 3 min read

Sep 20 2023 • 3 min read

How Might We Motivate Employees? Answers from Economics and Psychology How Might We Motivate Employees? Answers from Economics and Psychology

Imagine that you founded a company a few years ago and now find yourself grappling with a difficult question: how might I continue to motivate my employees? You turn to your trusty co-founders: Erin (who has an economics background) and Paolo (who studied psychology at university). And you soon learn that they have very different...

Jul 10 2023 • 3 min read

Jul 10 2023 • 3 min read

What Does the TV Show Golden Balls Tell Us About Human Cooperation? What Does the TV Show Golden Balls Tell Us About Human Cooperation?

Imagine that you’ve been invited to become a contestant on Golden Balls, the game show that graced the screens of British televisions in the late 2000s. By far the most memorable part of the show, for those who remember it, was called Split or Steal. It was played by the final two participants, who had...

Jun 5 2023 • 3 min read

Jun 5 2023 • 3 min read

Case Studies

Understanding which elements of a phone package customers value most

Mobile phone operators have a wide variety of services and products that they can offer to their customers. They can provide more data; better coverage; shorter contract terms; and even free gifts, like a 6 month subscription to Netflix. But each of these elements comes at a cost, so it is useful to know exactly what value customers place on the different component parts of a contract. This might not be a problem, if customers were able to articulate clearly their preferences. But it turns out that we find it very difficult to do so accurately: it is challenging, for example, for any of us to come up with a figure when asked how much you might be willing to pay for a shorter contract.

Researching people's experience of harmful video content

In recent years, concerns have grown about people - especially young people - encountering harmful content while using online video sharing platforms such as YouTube, Facebook, TikTok, Instagram and Twitch. The Department for Culture, Media and Sport wanted to get a better understanding of the potential harms encountered by young people through the development of more rigorous methods for understanding their experiences. We took on this challenge as part of a wider programme of work with Oliver Wyman, the global management consulting firm.

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