Skip to main content

Privacy Policy

This privacy policy will explain how The Cognition Company Group Ltd (referred to as “CogCo” below) uses the personal data we collect from you when you use our website or our services.

Topics

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. Where and how do we store your data?
  5. What are your data protection rights?
  6. What are cookies?
  7. How do we use cookies?
  8. What types of cookies do we use?
  9. How to manage your cookies
  10. Privacy policies of other websites
  11. Changes to our privacy policy
  12. How to contact us
  13. How to contact the appropriate authorities

1. What data do we collect?

CogCo collects the following data through a range of activities described below:

  • Identity information including title, full name, date of birth and gender.
  • Contact information including postal address, email address and telephone number.
  • Business information including occupation, job title and CV.
  • Research information including answers, quotes, and photo, audio and video footage.
  • Network information including IP address and geographical location.

2. How do we collect your data?

You directly provide CogCo with most of the data we collect. We collect data and process data when you:

  • Register for our newsletter.
  • Contract our services.
  • Apply for a job and/or are employed.
  • Use or view our website.
  • Voluntarily participate in research or provide feedback via email.

CogCo may also receive your data indirectly from the following sources:

  • A research panel.
  • A client or third party database.
  • Data that is publicly available.

3. How will we use your data?

CogCo collects your data so that we can:

  • Email you with our newsletter and updates on services we think you might like.
  • Provide you with our services and manage our relationship with you.
  • Assess your suitability for a job.
  • Understand how you use our website.
  • Invite you to participate in research.
  • Conduct research with you.
  • Communicate the findings of our research.

We will never share your personal data with third parties without your consent. We will always ask for specific consent to publish quotes, audio, photos or video from a research session.

4. Where and how do we store your data?

CogCo only stores your personal data within the UK and European Economic Area (the “EEA”).

CogCo uses the following third party services to store and process your data. We regularly review these services to make sure they are fully compliant with GDPR.

  • Google Drive is a file storage service developed by Google that we use to securely store the majority of the data we receive, including from job applicants, employees, partners, and research participants. CogCo will not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.
  • Google Analytics is a web analytics service developed by Google that we use to collect and analyse data on our website. We store the data we collect indefinitely so we can see how people use our website and make improvements.
  • Mailchimp is an email marketing service that we use to collect your data if you sign up to our newsletter. We store your data indefinitely however you have the right at any time to stop The Cognition Company from contacting you by clicking unsubscribe at the bottom of our newsletter, at which point we will delete your data.

5. What are your data protection rights?

CogCo would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data from CogCo. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that CogCo corrects any information you believe is inaccurate. You also have the right to request CogCo to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that CogCo erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that CogCo restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to CogCo’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that CogCo transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@cogco.co

6. Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

7. How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website.

8. What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Google analytics

9. How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

10. Privacy policies of other websites

CogCo website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

11. Changes to our privacy policy

CogCo keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 14 April 2022.

12. How to contact us

If you have any questions about CogCo’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by email: privacy@cogco.co.

13. How to contact the appropriate authority

Should you wish to report a complaint or if you feel that CogCo has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

We use cookies and similar technologies on our website and process personal data about you, such as your IP address. We also share this data with third parties. Data processing may be done with your consent or on the basis of a legitimate interest, which you can object to in the individual privacy settings. You have the right to consent to essential services only and to modify or revoke your consent at a later time in the privacy policy. Learn more

Copied to clipboard